Mobile Ordering at Disney Quick Service Restaurants

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Kristen K.'s picture
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Mobile Ordering at Disney Quick Service Restaurants

It started with Satu'li Canteen Pandora, but soon mobile ordering will be rolling out to to even more quick service restaurant. I'm not all together sure how I feel about this concept at Disney. While I can see the desire for some to get in and out of restaurants quickly, and not have to stand in line (an especially hard task with kids in tow), I don't know if it is for me. I also hate the idea that this is going to put people out of work because they will need fewer cashiers.

What are your thoughts about mobile ordering?

Wondering how it works? Read this "How To" from the DFB mobile
http://www.disneyfoodblog.com/2017/05/16/how-to-and-step-by-step-mobile-order-process-debuts-at-satuli-canteen-in-animal-kingdoms-pandora/

Soon it will be available at these Walt Disney World locations as well:


  • Pizzafari

  • Flame Tree Barbecue

  • Restaurantosaurus

  • Tomorrowland Terrace Restaurant

  • Cosmic Ray's Starlight Cafe

  • Pinocchio Village Haus

  • Pecos Bill Tall Tale Inn & Cafe

  • and Columbia Harbour House

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JanJ's picture
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Based on the lines at Cosmic Rays and Columbia Harbour House, I think I may like this. I'll at least give it a try.

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I'd give it a try at a Cosmic Ray's - sometimes those line ps can be nasty and slow. The sooner I can find a seat near Sonny the better!! clapping

Allie's picture
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I like it except right now it doesn't work with the dining plan or AP discounts. I've heard indications that it will work in conjunction with the dining plan soon, but we're going to have an AP this next trip and won't be able to utilize it much if it won't work with our discount waiting

Kristen K.'s picture
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Allie wrote:
I like it except right now it doesn't work with the dining plan or AP discounts.

You would think that this would mesh easily with the DDP use. I'm surprised that isn't connected yet.

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I think this is great idea I wondering how it will work with food allergies though.

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crazycatperson's picture
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I probably won't do mobile ordering, or at least not all the time, unless there's a special order function on the app.

Problem is, I love hamburgers but hate cheese, and nearly everything at WDW quick-service restaurants that ends in "burger" begins with "cheese." I have never had a problem ordering a cheeseburger with no cheese, but I'm concerned with how well or even whether that would work on mobile ordering. Also, so many other things - salads, sandwiches, you name it - also come with cheese and sometimes they can do it without but other times they can't, and the only way to know for sure is to ask.

danijrod's picture
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crazycatperson wrote:
I probably won't do mobile ordering, or at least not all the time, unless there's a special order function on the app.

Problem is, I love hamburgers but hate cheese, and nearly everything at WDW quick-service restaurants that ends in "burger" begins with "cheese." I have never had a problem ordering a cheeseburger with no cheese, but I'm concerned with how well or even whether that would work on mobile ordering. Also, so many other things - salads, sandwiches, you name it - also come with cheese and sometimes they can do it without but other times they can't, and the only way to know for sure is to ask.

I have the same problem I don't like cheese and find most things come with it and you have to ask to have it removed but I can see it might be an issue on the app.

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Danielle Jane RobsonCreate your badge

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Joined: 10/28/2014
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i sense this could also backfire.... and increase the lines for the folks that are not using the mobile app.... Kind of like a fast food restaurant whose drive through is so backed up that it takes forever for anyone who goes inside the restaurant. waiting

--There's also the matter of getting exactly what you ordered... how many times have i run through a drive through to get home with the wrong sandwich. ugh. yuck

I see these both as possible problems with the mobile service....

My sense is that this also forces folks to "use their credit cards" to pay for meals (if they've not already purchased dining plans)... And while for a larger, table service meal, I tend to use a credit card... I have to say, I much prefer "budgeting" and "using" cash in the parks for snacks and quick service so that I have a clear tally on how much I've spent.

Taking this into account, combined with the fact that I am someone who HATES using self-check-out lines at the grocery or box stores.... I _do not_ see myself using this option.

Then there are those people like my parents who don't have smart phones and get irritated by someone recommending that they use the "new technology"

Just not a fan of the idea.

drwadadli's picture
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Joined: 07/21/2017
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Here is a current list of restaurants taking the Mobile Ordering:

Animal Kingdom
Flame Tree Barbecue
Pizzafari
Restaurantosaurus
Satu'li Canteen

Disney Springs
D-Luxe Burger

Epcot
Electric Umbrella
Liberty Inn

Hollywood Studios
ABC Commissary
Backlot Express
Catalina Eddie's
Fairfax Fare
PizzeRizzo
Rosie's All-American Cafe

Magic Kingdom
Columbia Harbor House
Cosmic Ray's Starlight Cafe
Pecos Bill Tall Tale Inn and Cafe
Pinocchio Village Haus
Tomorrowland Terrace Restaurant

Here are ones rumored to be added still this year:
Epcot
Sunshine Seasons

Magic Kingdom
Aloha Isle
Lunching Pad

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drwadadli's picture
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Casey's Corner joined the growing list as of yesterday.

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Can you use the DP with mobile ordering yet?

drwadadli's picture
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beachbm wrote:
Can you use the DP with mobile ordering yet?

Not yet. As of yet, you can't use any other discounts either like AP or ToW.

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drwadadli's picture
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Here is the NEW current list of restaurants taking the Mobile Ordering as of October 10, 2017!

Animal Kingdom
Flame Tree Barbecue
Harambe Market
Pizzafari
Restaurantosaurus
Satu'li Canteen

Disney Springs
D-Luxe Burger

Epcot
Electric Umbrella
Liberty Inn
Sunshine Seasons

Hollywood Studios
ABC Commissary
Backlot Express
Catalina Eddie's
Fairfax Fare
PizzeRizzo
Rosie's All-American Cafe

Magic Kingdom

Aloha Isle
Columbia Harbor House
Cosmic Ray's Starlight Cafe
The Lunching Pad
Pecos Bill Tall Tale Inn and Cafe
Pinocchio Village Haus
Tomorrowland Terrace Restaurant

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Most recent: Offsite 2001 & 2003 / ASM 2006 / Offsite 2009 / Poly 2011 / POR 2013 / CR 2014 / GF 2015 / Offsite 2017