Disney Vacation Account Glitch Causes Extra Money to be Transferred into Customer Accounts

If you're a Disney Vacation Account customer you might want to check your bank statement. A recent "technical glitch" during a system upgrade caused some customers to have extra funds transferred from their bank accounts into their Disney Vacation Account.

Disney Vacation Account experiences a 'glitch' in the systemDisney Vacation Account experiences a 'glitch' in the system

Affected members have said double charges and other incorrect amounts of money were taken from their bank accounts or their credit cards last week. Disney is reportedly refunding the customers' money, but the Disney Vacation Account website has been out of service since last Tuesday.

The Disney Vacation Account is a way for guests to save money for their Disney vacation and contributions can be made weekly, bi-weekly, or monthly and can start up to five years before your vacation date.

Contributions to the Disney Vacation Account are made via a debit or credit card or with a Disney Gift Card.

Disney has not said how many customers had this issue with their accounts but they have apologized for the "inconvenience."

If you're trying to get assistance with this issue you can contact Disney at 407-939-7734.

Do you use the Disney Vacation Account? Leave us a comment and let us know what your experience has been.


Kristen K. wrote on Tue, 06/23/2015 - 23:35:

Kristen K.'s picture

I was just about to set one of these up, and now I'm just not so sure.

Post new comment

The content of this field is kept private and will not be shown publicly. If you have a Gravatar account associated with the e-mail address you provide, it will be used to display your avatar.

More information about formatting options