Walt Disney World Resort Cast Members Reunite Guest with Lost Teddy Bear

If you're looking for a heartwarming story with a side of Disney Parks magic, this is it.

The Disney Parks Blog recently told the story of a girl named Brooklyn Andrews and her lost teddy bear.

Brooklyn is the owner of a teddy bear given to her by her dad when she was 3 years old. Her dad was a member of the United States National Guard and had purchased the bears as gifts for his kids before he deployed to Iraq. The bears even featured a recorded "I love you" message from Tony.

After her dad returned from duty the family took several trips to Walt Disney World, always with Toby the teddy bear in tow. Brooklyn's dad passed away in 2006 and Toby the bear was her constant source of comfort.

Earlier this year the Andrews family and Toby the teddy bear visited Walt Disney World and 14-year-old Brooklyn was running in the Disney Family Fun Run 5K. When the family returned home they realized that Toby was lost.

Brooklyn's mom contacted the staff at Disney's Saratoga Springs Resort & Spa, but was told that Toby had not been turned in to Lost & Found. The story of the lost teddy bear spread via social media and the general manager of Saratoga Springs heard about the plight of the lost bear.

It was discovered that a housekeeper had found Toby and turned him in to a satellite office.

After Toby was found safe and sound, the resort's cast decided he needed a tour of the Walt Disney World Resort, complete with photos of him riding Dumbo, meeting Winnie the Pooh and Tigger, and visiting the Country Bear Jamboree. Toby was sent home to the Andrews family with a photo album of his many adventures.


Kristen K. wrote on Wed, 03/05/2014 - 13:38:

Kristen K.'s picture

This is such a sweet story.

lindseym wrote on Wed, 03/05/2014 - 14:21:

lindseym's picture

I so teared up! What a great story! Made my day!

Kathryn wrote on Wed, 03/05/2014 - 21:53:

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I hear and understand people's frustrations with the constantly increasing prices for all things Disney. But honestly, I have personally witnessed so many kind acts performed by Disney Cast Members and have been on the receiving end of great customer service efforts that I can't get myself too worked up about the money.

alicemouse wrote on Thu, 03/06/2014 - 03:29:

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This is basically the best story ever.

Joanne Martin wrote on Thu, 03/06/2014 - 15:39:

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How amazing is this and a very magical experience from disney cast members... awsome story I would not think anything less of this wonderful magical place. Big thanks

JEANY SANCHEZ wrote on Thu, 03/06/2014 - 15:47:


This is touching moment!

Tlanza317 wrote on Thu, 03/06/2014 - 18:49:

Tlanza317's picture

They are amazing. My daughter had her stuffed giraffe taken by housekeeping. I spoke with a manager after returning home to see if they found it yet. The manager called animal kingdom and told me they were sending her a new one (she is 4 so she wasn't going to notice it wasn't the one she got down there!). Well not only did they send "her" giraffe, but they sent a little animal kingdom booklet filled with "adventures" her giraffe went on! I was so thrilled with her reaction to seeing "her" giraffe come home that I didn't even notice the book for a few minutes. She was SO excited! They had pictures of this stuffed giraffe getting his face painted (pretending to anyway), getting popcorn, going on Everest, dancing in Africa, etc. the last picture is a photo of Mickey and Minnie posing with her giraffe. I had years in my eyes showing her the pics and reading the stories they wrote in each page. Disney is truly like no other place.

gary q wrote on Fri, 03/07/2014 - 02:55:

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this shows how Disney cast goes the extra mile for it's guests

BoBo713 wrote on Sun, 03/09/2014 - 15:30:

BoBo713's picture

Just another reason why we all love Disney. Nice work guys, as always.

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