coreyp wrote:This post has made me wonder something...Has anyone ever had charges on their Key to the World card that they didn't make and disputed them? How did it go? Is it something they take care of right then, or do you have to pay the charges and hope that you get a refund for the charges?
This happened to me two years in a row.
In 2010, my friend and I were having dinner at the Brown Derby. We were on separate dining plans. We each ordered a salad with our dinner. The waiter told my friend he charged her salad to her Key to the World card. He failed to mention it to me. I left cash for both my salad and tip. I wasn't aware of the charge until the last day of my trip. I went to the front desk and told them the situation. The charge was immediately credited.
In 2011, my friends and I were having breakfast at the Kona Cafe. They were on one plan and I was on a separate plan. We ordered mimosas with breakfast. We left cash for the drinks and tips. I got my statement on the last day of the trip and all three drinks were charged to my room. The charges were credited. They had to move the charge for two of the drinks to my friends' room. I told them about the charge and we went to the front desk and the charge was removed from their room.
In that same trip a drink that I had intended on paying for was charged to my room at Via Napolli. The waiter told me up front that he charged it to my room. I left the charge and kept the cash I had for the drink.
Last year, I didn't have a CC attached to my room so I didn't have to worry about unwanted charges.